Is Ivy & Ash a Multi Level Marketing ("MLM") company? No. Although many nail wraps come from MLMs, Ivy & Ash was launched specifically to provide a non-MLM option of nail wraps for people who do not want to support the direct sales business model.
What is your shipping policy? All US orders over $25 ship free. Orders are generally shipped within 1-2 business days after purchase. We primarily ship via USPS First Class Package (tracking included), but you have the option to upgrade shipping to USPS Priority.
I've never tried nail wraps before. What if they don't work for me? We love our nail wraps and hope you will, too! But if you don't, we do have a 100% satisfaction guaranteed policy. If you are not happy with your nail wraps for whatever reason, we will accept returns within 30 days of purchase. If you purchased one set, we will issue a refund for that set; for orders of two or more sets, you must return the unused sets, sealed and in new condition, in order to receive a refund.
How often do you have new designs available? Our inventory changes frequently and we release new designs often! We suggest signing up for our email list to stay up-to-date on newest releases!
Are Ivy & Ash Nail Wraps made of nail polish? Our nail wraps are non-toxic, 10-free, vegan, and made with real nail polish ingredients and an adhesive backing. Read our ingredients list here.
Where are you located? While our shop is strictly online, we are based in St. Louis, Missouri.
What is the best way to contact you? To get in touch with our Customer Service Team, please use our Contact Us page.